Frequently Asked Questions (FAQ's)
What oils are in your products?
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We utilize an array of oils in our products to include coconut, almond, sunflower, argan, fenugreek, Jamaican castor, jojoba, avocado, grapeseed, kukui nut, and Vit E oil.
What is the difference between to essential and fragrance oils?
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Essential oils are natural oils obtained from diverse parts of plants (roots, flowers, buds, etc.). Whereas fragrance oils are created from multiple ingredients that are both naturally and synthetically developed. Our products are formulated using fragrance oils, which are established in accordance with the most recent International Fragrance Association (IFRA) standards as well as the use of essential oils.
What do you use to color your products?
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We utilize mica powders to add color and shimmer to our products.
Are your products okay to use on sensitive skin?
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Our body care products are evaluated and tested for the welfare of our customers. Although our products are reviewed for safety, we cannot guarantee that they are hypoallergenic. Prior to complete body use, please review the ingredient information and test on a small area of skin. Immediately discontinue use if any reaction occurs and seek medical attention.
Are your products tested?
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Yes. We test each of our products for colorants, sustainability, and use. All of our ingredients are listed on either the product label and/or our website.
What do I do if I entered the incorrect billing information?
First, thanks for placing an order with us!
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If you entered incorrect billing information, there is no need to contact us.
If your order was completed and you received an order number (e.g., 1000), it has been fully processed and won't require an updated billing address. We don't keep billing information on file and cannot change it once the payment has been completed.
When will I receive my order?
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Our team usually takes 1-3 business days to fulfill and ship your order. Once your order has shipped, you will receive an email notification with your shipping and tracking information.
The total delivery time (excluding processing time) for Standard Shipping is typically 3-7 business days to deliver to you.
The total delivery time (excluding processing time) for Priority Shipping is typically 2-4 business days to deliver to you.
Please note that orders placed after 12 p.m. EST on Friday will be processed on the following business day. Additionally, business days are considered Monday through Friday, excluding holidays.
How can we contact you?
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Complete the contact information form on our website for any questions/comments